Privacy Policy

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. These definitions shall apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service.

• Company (referred to as either “Laptop Axis”, “We”, “Us” or “Our”) refers to Laptop Axis, located at Mirpur 10 (F S Square), Shop No-706, 7th Floor (Lift-7), Mirpur 10, Dhaka, Bangladesh.

• Country refers to: Bangladesh

• Device means any device that can access the Service such as a computer, smartphone, or tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the website or any digital platform operated by Laptop Axis.

• Service Provider means any natural or legal person who processes data on behalf of the Company.

• Third-party Social Media Service refers to any third-party service allowing user authentication (e.g. Google, Facebook).

• Usage Data refers to data collected automatically, such as device information and interaction data.

• You means the individual using the Service, or a legal entity on behalf of which such an individual is using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may collect personally identifiable information such as:

• Full name

• Email address

• Phone number

• Billing/shipping address

• Purchase history

• Location and postal code

Usage Data

Usage Data is collected automatically and may include:

• IP address, browser type/version

• Device details, OS, unique identifiers

• Date/time of visit and pages accessed

• Diagnostic and analytical data

Third-Party Social Media Login

If you log in via Google, Facebook, or similar services, we may receive data associated with those platforms (e.g. name, email, profile picture). You may also voluntarily share additional information with us through these platforms.

How We Use Your Data

We may use your data for the following purposes:

• To provide and maintain our services

• To manage your account and user access

• To contact you (via email, SMS, phone, or app notifications) regarding service updates, purchases, or support

• To send promotional offers and information (unless you opt-out)

• To manage support requests

• To perform data analysis, improve services, and enhance user experience

Data Retention

We retain your Personal Data only for as long as needed for the purposes outlined in this Privacy Policy. Some data may be retained longer to comply with legal obligations, resolve disputes, and enforce policies.

Usage Data is retained for internal analytics, security improvements, or when legally required.

Transfer of Your Data

Your data may be processed at Laptop Axis’s operating locations and elsewhere. By submitting your data, you agree to such transfer, including to servers outside your jurisdiction where laws may differ.

We take reasonable steps to ensure your data is handled securely and in accordance with this policy.

Delete or Modify Your Data

You have the right to access, update, or delete your data. You can:

• Log into your account to manage personal information

• Submit a deletion request via our Support Ticket section

• Contact us directly for any data-related concerns

We may retain certain data where required by law.

Disclosure of Data

Business Transfers

In case of a merger, acquisition, or asset transfer, your Personal Data may be disclosed or transferred. We will notify you beforehand.

Legal Compliance

We may disclose your data if required to:

• Comply with legal obligations

• Protect and defend our rights

• Prevent fraudulent or illegal activities

• Protect users’ or the public’s safety

• Respond to valid legal or governmental requests

Data Security

We take data protection seriously and use secure servers, firewalls, and encrypted systems. However, no method of internet transmission is fully secure, and we cannot guarantee absolute safety. Users are responsible for maintaining the confidentiality of login credentials.

Payments

We use secure third-party payment processors (e.g. SSLCommerz, bKash, Nagad) for online transactions. Your payment information is handled directly by them and governed by their privacy policies. We do not store card or wallet details.

Links to Other Websites

Our Service may contain links to external websites. We are not responsible for their content or privacy practices. We encourage you to read their respective Privacy Policies.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page and we will update the “Last updated” date above. We may notify you via email or website notification when significant updates are made.

We encourage you to review this policy periodically.

Contact Us

If you have any questions or requests related to this Privacy Policy, contact us at:

info@laptopaxis.com
01779-006007
Mirpur 10 (F S Square), Shop No-706, 7th Floor (Lift-7), Dhaka